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How OET built audit-ready IT infrastructure for a medical device assembly plant in Costa Rica

Written by
Published
February 25, 2026
Time to read
2 minutes
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Costa Rica's Free Trade Zones host more than 90 MedTech multinationals. The regulatory environment is mature, the workforce is skilled, and the economic conditions are stable. It's a legitimate location for regulated manufacturing.

But IT infrastructure planning requires a different approach than a U.S. project. Power transfer timing, carrier availability, and procurement channels operate differently. Those differences must be accounted for before design begins, not after.

This is how Outer Edge Technology did that work for a medical device manufacturer expanding into a Costa Rica Free Trade Zone.

The project overview

Our client was building a new assembly plant and needed IT infrastructure that could support regulated manufacturing from initial operation. The environment had to be audit-ready on day one, with zero remediation tolerance, secure connectivity to U.S. operations and cloud services, and capacity to scale as production grew.

We designed the infrastructure in parallel with facility construction, not after it. Our engagement covered networks, on-premise servers, Azure services, connectivity, backup and disaster recovery, redundancy, power continuity, SOPs, and resiliency testing.

Regional infrastructure planning

Power Transfer and Backup Design

Generator transfer intervals at this facility ran longer than U.S. norms. We sized UPS capacity to bridge those gaps and support controlled shutdowns without data loss or system disruption.

Connectivity and Bandwidth Architecture

Carrier availability and bandwidth at the site fell short of standard U.S. enterprise assumptions. We designed backup strategies, replication, and disaster recovery around what the site could actually support, not what we would have assumed stateside.

Local Procurement and Deployment

Hardware and select software licenses had to be sourced through authorized in-country providers. We built those lead times into the project schedule and coordinated local installation support to stay on track.

Ongoing Management and Support

Following deployment, our teams transitioned into ongoing management of the infrastructure, including remote monitoring, patch management, vendor coordination, and scheduled on-site visits for physical inspection and preventive maintenance. The new infrastructure environment stays stable, supported, and audit-ready without the client having to manage it internally.

How our delivery model worked

We worked alongside program leadership handling facility and regulatory strategy, and local partners managing procurement and on-site services. Our lane was infrastructure: design, implementation, operations, and ongoing management.

The results

Audit-ready from day one. On-time delivery. Zero remediation findings. Stable connectivity between the Costa Rican facility, U.S. operations, and cloud services. A platform sized to grow without redesigning the foundation.

The takeaway

Costa Rica is a desirable, proven location for regulated manufacturing. Planning, experience, local knowledge and execution are what separates a clean deployment from one that creates problems down the road. We've done this work. We know how the environment operates, and we design and build for it from the start.

Planning a regulated expansion, migration, or facility launch?

Contact Outer Edge Technology to discuss your infrastructure strategy.

Free Costa Rica IT infrastructure overview

Download the free Costa Rica IT Infrastructure Overview to see the full shared responsibility model and deployment framework.

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Jose Almonte
About the author
Jose Almonte

With over 15 years of experience in the IT industry, Jose utilizes his technical and business acumen to lead Outer Edge Technology’s engineering team. With a strong customer focus, Jose has repeatedly demonstrated his ability to understand complex business requirements and leverage technology to provide seamless and long-term solutions.

Read Jose Almonte’s full bio →

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