So you’ve migrated many of your applications to the cloud and have started to enjoy many of the efficiencies and reduced costs that were promised…and that is great. Hosted Private Cloud and Managed Cloud Services are the trend and will only accelerate in its adoption over the next several years. In your scenario, resources have been reallocated and you are happy to be out of the wrench turning / hardware purchase game. However, you are starting to feel a slight pain behind your temples that seems to be growing with each passing month. Systems are performing well, but something just does not seem right. Report generation, page navigation, response times, etc., are all starting to feel a bit sluggish. And, you are starting to hear the feint whispers of some of the users “hey, the system seems slow”. Not a great feeling and one that is not going to get better over time. You my friend are starting to feel the initial effects of a Cloud Hangover.
So what is Cloud Hangover? Well, it has several permutations, but essentially it is when companies move to the cloud and are more or less caught flat-footed by failing to understand that there are still pieces of their IT infrastructure that need to be maintained. SQL optimization, Network management, Active Directory/SSO management are often times overlooked after a cloud migration and can impact system performance. Although each requires specific expertise, this often falls on the shoulders of the last one left standing; the IT Help Desk guy…. and that is not optimal for you or him. Do these scenarios sound familiar?
Many companies take the typical route of buying new hardware or pointing to the applications, but the management of the SQL Server is often the most overlooked culprit. SQL Server is typically the most important server in any environment as it stores and serves data to almost everyone in the organization. The challenge is most organizations do not have the SQL expertise or budget to properly manage SQL Server.
The fact is many organizations do not have in-house expertise and will use an outside resource to initially setup their network. Additionally, it is rare to have anyone in-house available to continually monitor and manage that network. This approach is understandable because network engineers are hard to find, costly, and hard to justify in a full-time role. The fact is your network is mission critical and needs to be monitored and managed.
Active Directory / SSO Management
So you have several SaaS–based applications and/or systems in a private cloud environment, and users are now complaining about having to log into multiple systems with multiple passwords. Without in-house expertise, how do you tie them all together, and satisfy your IT corporate governance?
Again, staffing IT resources with these specific levels of expertise is unrealistic and cost-prohibitive. Fortunately, there is a relatively low cost, high value option…Managed Service Providers. These are companies that can have resources on staff like DBA’s, Network engineers, Collaboration Tools experts, Architecture Design consultants, etc. Their services are typically flexible and can be contracted out on a part-time basis, usually for a low monthly fee. This give companies the piece of mind to know that all pieces of their IT infrastructure are designed, managed, and supported using industry best practices. If you have made the move to the cloud, consider the efficiencies and expertise that a Managed Service Provider can offer. Your users and the IT Help Desk guy will be gland you did, and you will nip the impending hangover in the bud.