Our Story

More Than Just Uptime.
Peace of Mind.

In life sciences and regulated manufacturing, “good enough” isn’t an option. A single compliance gap can halt a clinical trial or delay a product launch, which is why Outer Edge was built differently. We support both regulated and non-regulated IT environments and deliver the same regulatory-grade expertise, rigor, and service to every customer.

We are not a generalist MSP learning FDA requirements on the fly. We are specialists who understand that infrastructure is the foundation of validation, and for non-regulated customers, that same discipline delivers stronger security, higher reliability, and competitive pricing compared to non-regulated hosting providers.

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A Unique Team Model

Our senior US-based engineers aren’t just technical experts; they are trained in GxP and compliance workflows. When you speak to our support team, you’re speaking to someone who understands the difference between a standard patch and a change control process.

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Partnership, Not Vendors

We sit on the same side of the table as your QA and IT teams. We don’t just deliver infrastructure; we provide the evidence, documentation, and governance you need to pass audits with confidence.

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Our Origin

Born more than a decade ago from a need for rigorous standards in cloud computing, Outer Edge evolved from a boutique consultancy into a premier partner for the life sciences sector. We saw a gap where general IT providers were failing regulated companies, and we filled it with precision and care.

Integrated Capabilities

We believe that security, compliance, and operations shouldn’t be siloed. Our unified approach brings them together to create a seamless foundation for your business.

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Secure Foundations (MCIP)

We design and build the bedrock. Your cloud infrastructure is architected from day one to meet the specific regulatory demands of your industry.

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Controlled Growth (PaaS)

We provide the environment for consistency. Our platforms ensure that every deployment is controlled, predictable, and validation-ready.

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Relentless Support (MSP)

We are always there. Our operational support isn’t an afterthought—it’s a proactive shield that keeps your systems running and compliant.

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What We Do

Built for Critical Workloads

We support regulated and non-regulated IT environments with the same regulatory-grade rigor and expertise. Our services are designed to run and protect your most critical systems, without the cost or complexity of traditional regulated hosting.

  • Infrastructure design & management
  • Hybrid & cloud solutions
  • Validated GxP-aligned environments
  • Support for LIMS, MES, ERP, eQMS
  • Business continuity & disaster recovery
  • Secure remote access & identity management

Our founding team

Leadership

We’re not account managers reading scripts. Our team includes engineers who’ve spent decades building and managing validated systems for companies where compliance failures mean FDA warning letters, recalls, or worse. Who you’ll be working with:

Rick Elmet

Rick Elmet

Role

CEO & Co-Founder

Experience

40+ years

Location

Chadds Ford, PA

Specialty

Systems & Infrastructure Strategy

Rick founded Outer Edge in 2008 after growing K Consultants from 5 to 175+ employees before its acquisition by Safeguard Scientifics. He’s spent three decades helping regulated companies turn IT infrastructure from a liability into a compliance asset.

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Jose Almonte

Jose Almonte

Role

CTO & Co-Founder

Experience

30+ years

Location

Chadds Ford, PA

Specialty

Engineering & Cloud Architecture Leadership

Jose leads the engineering team and oversees validated infrastructure deployments across Azure, AWS, and private cloud environments. He specializes in bridging corporate requirements with operational realities for multinational manufacturers.

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A gold circular badge with a black check mark in the center and the words FDA APPROVED written twice around the outer edge.

Jim Heisman

Role

COO & Co-Founder

Experience

35+ years

Location

Chadds Ford, PA

Specialty

Regulated Technology Compliance

Jim Heisman is a seasoned attorney and technology operator who bridges law, regulation, and real-world infrastructure for highly regulated, technology-driven industries.

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Engineering Excellence

Our senior US-based team holds top-tier certifications across key technologies.

AWS Certified Solutions Architect

Microsoft Certified: Azure Administrator

VMware Certified Professional

Certified Information Systems Security
Professional (CISSP)

Certified Information Systems Security
Professional (CISSP)

ITIL Foundation

GxP Training Certified

HIPAA Compliance Specialist


15+ Years Serving Regulated Industries

SOC 2 Type II Compliant

ITAR Ready Environments

100% US-Based Engineers

HIPAA Compliant Infrastructure

FDA Validation Experience

Talk to an Expert

Ready for Compliant, Audit-Ready Infrastructure?

Reduce compliance workload, approach audits with confidence, and free up your team to focus on strategic priorities. Schedule an infrastructure consultation today.

  1. We conduct an initial infrastructure and compliance consultation
  2. You receive recommended next steps, scope, and timeline

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